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Privacy policy

Resources For Life is committed to ensuring that your privacy is protected. Any and all information requested by Resources For Life by which you may be identified when using this website will only be used in accordance with this privacy statement.

Resources For Life may amend this policy from time to time by updating this page. Please check this page from time to time to ensure that you are familiar and in agreement with any changes. This policy is effective from 1st December 2013

What we collect

We may collect the following information:

·         - name and address including postcode

·         - contact information including email address

·         - telephone contact (if given by you)

·         - other relevant information

·          

What we do with the information gathered:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

·         - Internal record keeping. 

·         - To improve our products & services.  We won’t pester you with customer surveys.  We don’t like completing them ourselves so we’ll never ask you to.

·         - Occasional newsletters (no more than every 4-6 weeks) and very occasional promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided or updated. 

 

·          

Security

We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online, by email or telephone.  However we cannot be responsible for any acts of digital spying carried out by rogue governments or their agencies.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to better address customer needs. We only use this information for statistical analysis purposes after which the data is deleted. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we have no control over that other website. We therefore cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

·         If you have previously agreed to us using your personal information for the receipt of our newsletter or occasional promotional emails, you can change your mind at any time by writing to us at the Contact Us address on the website or emailing us at info (at) resourcesforlife (dot) net

·          

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We don’t like it when companies do that to us and we receive unwanted spam emails, so we won’t do it to you. 

You may request details of personal information which we hold about you which will be limited to name, contact details and order history. We do not at any time see or store your credit card details.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly amend the incorrect information.

 

ALL RIGHTS RESERVED


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